Thursday, August 18, 2011

Starbucks




This is like an exact play-by-play of my every day life. Yup, still at Starbucks. And it just gets more and more special as the days go by. People seem to think we're robots, or psychic, or just their personal slaves. Nothing's ever good enough, right enough or... hot enough. Like this one lady who requests her latte to be 200 degrees. When, first of all, the machine's temperature stops at 160. And we're not even allowed to make it hotter than that because then our safety is at risk. With all of that explained, she still wants it that hot. "I don't care if your hands shrivel up into a pile of ashes, I want my 200 degree latte!". At least she knows what she wants because most people don't. They call everything skinny, when skinny is a term that is only used on a handful of drinks on the Starbucks menu. They ask for a small, and when you give them a mezzo (tall, if you're anywhere outside quebec) they're like "No, I said small!". They want everything to be perfect, they want their food to be "fresh" (this might actually be one of my favourites...) Nothing at Starbucks is fresh. It comes frozen. The only reason we suggest for your pastry to be warmed in the oven is because it takes away some of the day old hardness. If you want to eat fresh, go home. The breakfast sandwiches come pre-made, so don't ask us if we can substitute the cheese for something else, don't ask me if I can remove the bacon, don't ask me if it can be made on a different bread. When you ask for something that is on the frapuccino board, don't frown at me when it is handed to you because you wanted a hot drink. If you're not even familiar with the products, why not ASK? In general, don't treat baristas like they are inferior to you. Actually, ANYBODY who is in the industry of servicing your needs should not be treated this way. Why would I want to do ANYTHING for you when you're acting like you're better than me. Even hobos act like I'm mildly retarded. #respectgoesalongway